Terms & Conditions
Agreement Between Company and Customer
180 Soap Terms and Conditions Policy
Welcome to 180 Soap! These terms and conditions outline the rules and regulations for the use of 180 Soap LLC’s Website.
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By accessing this website we assume you accept these terms and conditions in full. Do not continue to use 180 Soap’s website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Customer and ourselves, or either the Customer or ourselves.
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All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Mississippi, USA.
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Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
By purchasing our products or accessing or using our website in any manner, you agree to be bound by all of the terms and conditions set forth below (this "Agreement"). Please read this Agreement carefully. If you do not accept these terms and conditions, please do not use our website, or continue with any transactions through our website, retail specialists, social media, or any other platform, respectively. We reserve the right, in our sole discretion at any time to change or otherwise modify this Agreement without prior notice, and your continued access or use of our website or purchasing goods with us signifies your acceptance of any changes.
You represent and warrant to us that (a) you are at least 16 years of age to purchase our products and use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these terms and conditions on their behalf, and (c) the information supplied by you. You informed such other people of all terms and conditions applicable to their product purchases. You understand that you are financially responsible for any use of our services, goods, or website by you and those using your name or account.
Any violation of this Agreement may result in the cancellation of your purchase, your forfeiture of any monies paid for your purchase, and you being denied access to the applicable goods. All prices, promotions, and policies are subject to change without notice at any time. Our inventory is constantly changing and many of our products are special or seasonal editions. Should an item be out of stock, we will substitute the replacement product for a product of equal or lesser value.
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​We do provide product labels on or with every product purchased with an ingredients list. If you have questions about any of our products, please reach out before using them. Our products are to be used for topical uses only unless otherwise specified. We may sell gift sets and other commodities that may contain sharp materials. Warning labels will be on the outside of the packaging. Keep all our products away from children. All other products are designed for use on skin or hair as indicated or directed on label. Most of our products are soap. Soap is to be used as a rinse off product, not to be ingested, and for topical rinse off use only. For body butters, not recommended for use on face and keep away from mouth and eyes. Do not use any of our products for other reasons for which they were not intended.​
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services / for our products are listed on our website at www.180soap.com. We reserve the right to change our prices for products displayed at any time including pricing corrections or revisions. Sales tax will appear on the payments page.
The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and transaction fees, will be charged monthly to your payment method and provider.
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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason without notice.
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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Denise Moore with 180 Soap Co. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.
License
Unless otherwise stated, 180 Soap and/or its licensors own the intellectual property rights for all material on 180 Soap.
All intellectual property rights are reserved. You may view and/or print pages from www.180soap.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
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Republish material from www.180soap.com
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Sell, rent or sub-license material from www.180soap.com
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Reproduce, duplicate or copy material from www.180soap.com
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Redistribute content from 180 Soap (unless content is specifically made for redistribution).
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
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Limit or exclude our or your liability for death or personal injury resulting from negligence.
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Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
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Limit any of our or your liabilities in any way that is not permitted under applicable law.
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Or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
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are subject to the preceding paragraph; and
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govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
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Custom Orders
For Custom or Wholesale orders, payment is due prior to production. Production will begin within 5 business days of payment receipt. You understand soap orders will not be ready for pickup for at least 3 weeks after production has finished and any orders that require shipping will not be ready for a minimum of 4 weeks after produced has finished. These time frames allow us time to create your order and ensures the product is ready for use and can handle being shipped with minimal damage.
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For all non-soap custom products, we generally require a two week lead time and full payment prior to production. Items can then be immediately shipped or picked up.
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Invoices for custom orders will be sent to you prior to production along with a required deposit. Once you approved the 1st invoice, any proofs, materials, artwork (if any) will be sent for approval and final payment will be due at that time. In some instances, a final invoice will be sent in place of 1st invoice. In both instances when applicable, these invoices need to be carefully reviewed which includes the production materials, artwork (if any), and proofs (if any). You also understand each item is unique and exact replications, fluidity, or final product may vary from item to item. Failure to approve any invoices received will void your order immediately and you forfeit any monies paid.
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3rd Party Sellers & Products
The selection of products and services (collectively, "soaps") we may from time to time advertise as third-party sellers/products- including all soaps, bath products, grooming products, cosmetic products, candles and more - which may not directly be supplied by us. Goods supplied by various third-party suppliers and service providers (the "suppliers"). Each supplier is an independent entity with its own management and not subject to our control.
If you purchase these goods from us, you will be entering into a separate contract with each applicable supplier. Your purchase is subject to the terms and conditions contained in each such contract.
Returns, Changes and Cancellations by You
Changes and cancellations of orders are not permitted. If you want to change any portion of your purchase, we may try to help you obtain such a change, but we cannot guarantee we can honor your request.
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Because our products are hygiene and personal in nature we cannot accept returns or exchanges. If there is an incorrect item in your order we will happily exchange if unused and sealed. We want our customers happy and to love our products! If you find yourself not so happy - please reach out to us so we can help in any way we can.
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Custom Orders
​Unfortunately, no refunds will be provided for custom orders.
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Payment Information & Disputes
Payments are due at the time of purchase. We will not hold inventory until payment in full is received. If you are unsure about the pricing at the time of checkout, reach out to us with any questions prior to completing your purchase. You are permitted to use any points accrued if a Loyalty program is in place, however any refunds or return of points to your account is not permitted. You may apply promotions or coupons to your order; however, it is your responsibility to ensure the total charges are correct prior to completing purchase. You may reach out to us if you have questions prior to completing your purchase. You have the right to question or challenge any invoice or other billing we render. We cannot make commitments on behalf of third-party suppliers. You agree that for charges we render that you do not question or challenge in writing to us within 10 days of the billing date, that they are irrevocably accepted as presented in the applicable documentation.
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You agree that for charges we render that you do not question or challenge in writing to us within 10 days of the purchase date, that they are irrevocably accepted as presented and accurate in the applicable documentation, invoice, payment confirmation, or communication from 180 Soap. If for any reason you are dissatisfied with your purchase, bought with intent of reversing payment intentionally or unintentionally, your remedy lies against yourself and not against 180 Soap. In the event your payment has been made to us via credit card, PayPal, any third-party supplier, or via any other electronic means, you agree that you will not seek to charge back your payment to our company. If 180 Soap incurs any costs of any kind including attorneys’ fees to recover any payments charged by your credit card company, you agree that you are liable for these costs and/or any associated fees. If the credit card is declined, you guarantee that you will settle any amounts owed to 180 Soap via money order or cashier’s check immediately in addition to any NSF, return fee(s), convenience charge(s), or other associated fees we incurred as a result. There is 100% no refunds or returns accepted for custom orders or wholesale orders.
Pick Up Orders
Local pick up is offered for those willing to come to us to retrieve their purchases. Local pickup is not offered for those residing outside a one-hour radius of our location and you will need to select an alternate method of receiving your goods by shipment. If you selected pickup for your preferred way of obtaining the goods you purchased from us, you understand we will not ship your items for any reason under any circumstances. For orders not picked up within 30 days, the order is considered abandoned and will be returned to inventory for resale and refunds will not be permitted. If item(s) has not been picked up and you order again, and the new order is not picked up within 30 days, and item(s) have to be returned to stock, you may be banned from using our services or purchasing our products in addition to any associated and/or incurred fees as a result of the non-pickup actions.
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Use of our Services and Website
You agree you will only use our website or services to make legitimate purchases and shall not make speculative, false, or fraudulent purchases in anticipation of demand. You will only use our website and services in compliance with applicable law.
The content of our website is proprietary to Licensor, us, and our respective suppliers and providers. Without Licensor's prior written permission, you may not (a) access, monitor or copy any content or information on our website using any "robot", "spider" or other automated or manual process, (b) deep-link to any portion of our website, or (c) "frame," "mirror," or incorporate any portion of our website into any other website.
Our website may contain links to third party websites that we provide only as a convenience to you. Neither Licensor nor we control such websites and are not responsible for their contents or the privacy or other practices of such websites or of the providers listed on such websites. It is up to you to take precautions to ensure that whatever links you access are free of viruses, worms, trojan horses or other destructive mechanisms. The existence of these links does not imply that Licensor or we endorse such websites or any included content or the providers listed on such website.
Shipped Orders
We only ship to the United States and excludes Hawaii, Alaska, Puerto Rico. We can ship to APO addresses, however your shipping fees will be much higher. We are not responsible for lost or damaged shipments. We only offer shipping that can alert us for delivery confirmations and we provide you with the tracking information once your order is packaged and processed for shipment. Once a shipment is sent, we are alerted with a delivery confirmation. At this point, it is the your responsibility to locate any missing packages. Please contact your shipping provider shown on your shipment confirmation email. The provider may be either your local USPS post office or UPS office, whom you will need to contact for missing or damaged packages.
Rates & Pricing
Rates listed and pricing shown are the current pricing excluding taxes and shipping, customization fees, and other possible associated fees. You are responsible for shipping fees, local & state taxes on all purchases, as well as sales and pricing & fees shown or advertised. We reserve the right to modify or change pricing at any time for any reason.
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Promotions, emails, messaging & content
If you subscribed to our site, you agree to receive from time-to-time promotional messages and materials from us, by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time or opt out when available. You may email us directly at info@180soap.com as well.
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180 Soap LLC & Trademarks
We are authorized to use certain trademarks. They and others may appear on our website. The trademark 180 Soap LLC or 180 Soap is a trademark or registered trademark of Licensor or its affiliates. Your use of and access to our website does not grant you any license or rights in any of the trademarks included on our website. Photos on our site are subject to proprietary ownership as well.
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Privacy Policy
You can find our privacy policy on the footer of our website below.
Indemnification
You agree to indemnify and hold harmless the Indemnitees and any of our or their respective suppliers, and such suppliers' respective affiliates, and the respective owners, officers, directors, managers, employees and agents from and against any claims, causes of action, demands, losses, damages, or other costs (including reasonable legal and accounting fees) as a result of (a) your breach of this Agreement or any documents referenced herein, (b) your violation of any law or rights of any third party, or (c) your use of our website.
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DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PROVIDED BY LICENSOR, US OR OUR SUPPLIERS OR PUBLISHED ON OUR WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. NEITHER LICENSOR NOR WE GUARANTEE THE ACCURACY OF AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO SUCH INFORMATION. LICENSOR AND WE EACH EXPRESSLY RESERVE THE RIGHT TO CORRECT ANY PRICING ERRORS ON LICENSOR'S OR OUR WEBSITE OR ON PENDING ORDERS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING PURCHASE AT THE CORRECT PRICE (IF AVAILABLE).
NEITHER LICENSOR NOR WE MAKE ANY GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. NEITHER LICENSOR NOR WE MAKE ANY REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, OR SERVICES PROVIDED BY LICENSOR OR US, OR CONTAINED ON LICENSOR'S OR OUR WEBSITE FOR ANY PURPOSE. THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES BY THE LICENSOR OR US DOES NOT CONSTITUTE THE LICENSOR’S OR OUR ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCT, SERVICE OR THE RELATED SUPPLIER. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LICENSOR IS NOT A PARTY TO THIS AGREEMENT, OTHER THAN TO ENFORCE ITS TRADEMARK AND OTHER RIGHTS, AND YOU AGREE IT HAS NO LIABLITY TO YOU, DIRECTLY OR INDIRECTLY, FOR ANY REASON, UNDER THIS AGREEMENT OR OTHERWISE. WE DISCLAIM ALL WARRANTIES THAT LICENSOR'S OR OUR WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM LICENSOR OR US OR OUR RESPECTIVE SUPPLIERS, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
THE SUPPLIERS ARE INDEPENDENT CONTRACTORS AND NOT LICENSOR'S OR OUR PARTNERS OR EMPLOYEES. NEITHER LICENSOR NOR WE ARE LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. NEITHER LICENSOR NOR WE HAVE ANY LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY SHIPMENT DELAYS, ORDER CANCELLATION, CHANGES, STRIKE, OR OTHER CAUSES BEYOND OUR CONTROL, AND NEITHER LICENSOR NOR WE HAVE ANY RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER LICENSOR NOR WE SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF LICENSOR OR WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF, DESPITE THE LIMITATION ABOVE, LICENSOR OR WE ARE FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH THIS AGREEMENT OR THE PRODUCTS OR SERVICES PROVIDED TO YOU, THEN LICENSOR'S AND OUR LIABILITY WILL, IN THE CASE OF EACH SUCH PARTY, NOT IN ANY EVENT EXCEED, IN THE AGGREGATE, THE GREATER OF (A) THE FEES YOU PAID TO US FOR SUCH PRODUCTS OR SERVICES, OR (B) US $50.00.
THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN ADDITION, THE DISCLAIMERS OF WARRANTIES AND LIMITATION OF LIABLITY PROVISIONS IN THIS SECTION ENSURES THE BENEFIT OF OUR AFFILATES AS WELL AS LICENSOR AND ITS AFFILIATES.
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General Terms and Conditions
We are acting as an independent contractor and no joint venture, partnership or employment relationship exists between you and our suppliers or us as a result of this Agreement or your use of our website or services.
In addition, we are an authorized business licensor. As such, we are not an agent, legal representative, subsidiary, joint venture, partner, employee, or affiliate of Licensor for any purpose whatsoever. For the purposes of this Agreement: "including (include)" means "including (include), without limitation;" and "or" as in "A or B," means "A or B or both."
You may not assign your rights or obligations under this Agreement to any third party. We may terminate this Agreement at any time for any reason, and such termination shall not affect any right to relief to which we are entitled at law or in equity, including any rights to enforce, or to obtain a right or remedy, due to circumstances occurring before such termination.
The failure or delay by us at any time to require performance by you of any provision of this Agreement, even if known, does not affect the right of such party to require performance of that provision or to exercise any right, power or remedy hereunder. If any provision of this Agreement, or any other agreement entered into under this Agreement, is contrary to, prohibited by, or deemed invalid under applicable law or regulation, such provision is inapplicable and deemed omitted to the extent so contrary, prohibited, or invalid, but the remainder of this Agreement is not invalidated thereby and shall be given full force and effect so far as possible.
This Agreement, your rights and obligations, our rights and obligations, and all actions contemplated by this Agreement will be governed by the laws of the state l in which we maintain our office for business, without regard to its conflicts of laws principles. You hereby consent to the exclusive jurisdiction and venue of courts in the county in which we maintain our office for business (or, if no court of competent jurisdiction is in such county then in the county in the foregoing state nearest thereto in which a court of competent jurisdiction is located), in all disputes arising out of or relating to the use of our services, purchases, goods, or our website.
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We reserve the right to modify these terms at any time for any reason at our sole discretion. Therefore, you should review this page periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.