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180 Soap – Terms & Conditions

Welcome to 180 Soap! We’re so glad you’re here. By visiting our website or placing an order, you agree to the terms below. If something doesn’t sit right with you, please don’t use our site or place an order — and feel free to reach out with questions anytime.

Using Our Website

You must be at least 16 years old to purchase from our site. By ordering, you confirm that the information you provide is accurate and that you’re responsible for any purchases made under your name or account.

We may update these terms from time to time. If we do, the updated version will apply as soon as it’s posted.

Our Products

All of our products are handmade in small batches. Because of this, colors, designs, and textures may vary — that’s part of the charm!

Our products are intended for external use only unless stated otherwise:

• Soap is a rinse-off product and should not be ingested.

• Body butters are not recommended for facial use.

• Please keep all products out of reach of children.

Ingredients are listed on each product. If you have allergies, sensitivities, or questions, please contact us before use.

Orders & Pricing

Prices, promotions, and product availability may change at any time. Many items are seasonal or limited edition.

By placing an order, you agree to read the full product description and complete payment at checkout. Applicable taxes and shipping costs will be shown before you finalize your purchase.

Custom & Wholesale Orders

Custom and wholesale orders require full payment before production begins.

• Soap orders: Please allow at least 3 weeks after production for pickup and 4 weeks for shipping.

• Non-soap custom items: Typically require about 2 weeks to complete.

• Since all custom items are handmade, some variation is expected and normal.

Custom and wholesale orders are final sale and cannot be refunded or canceled once production has started.

Returns, Exchanges & Cancellations

Because our products are personal and hygiene-related, all sales are final.

That said, if you receive the wrong item, we’ll gladly fix it as long as it’s unused and sealed. If something isn’t right with your order, please reach out — we truly want you to love your purchase.

Order changes or cancellations aren’t guaranteed once an order has been placed.

Payments & Disputes

Payment is due at checkout. Please review your order carefully before completing your purchase, including promotions and totals.

If you notice a billing issue, contact us within 10 days of purchase. We kindly ask that you contact us directly rather than filing a chargeback, as chargebacks may result in additional fees.

Local Pickup

Local pickup is available for qualifying customers who live local to D'Iberville and surrounding areas - within driving distance.

• Orders must be picked up within 15 days.

• Orders not picked up within that time are considered abandoned and returned to inventory without refund.

• Repeated missed pickups may result in loss of pickup privileges.

• We cannot ship Pickup Orders unless payment is received for shipping costs.

Shipping

We ship within the United States (excluding Hawaii, and Puerto Rico). No APO addresses are accepted.

Once your order ships, responsibility transfers to the carrier. Tracking information will be provided, and any delivery issues should be handled directly with the shipping provider.

Third-Party Products

Occasionally, we may offer products from third-party makers. These vendors operate independently, and their products may be subject to their own terms. We are not responsible for any third party seller items, fees, costs, charges, or products, or warranties.

Intellectual Property

All photos, content, branding, and product images on this site belong to 180 Soap and may not be copied, used, or altered without written permission.

Emails & Promotions

If you sign up for our emails, you may receive updates, promotions, or special offers. You can unsubscribe at any time or contact us at info@180soap.com.

Disclaimer & Liability

Our products and website are provided “as is.” To the fullest extent allowed by law, 180 Soap is not responsible for indirect or incidental damages. Any liability, if applicable, will not exceed the amount paid for the product or $50, whichever is greater.

A Quick Legal Note

By using our site or purchasing from us, you agree to follow these terms and to use our website responsibly and lawfully.

These Terms are governed by the laws of the State of Mississippi, and any disputes will be handled within Mississippi courts.

Privacy

Your privacy matters to us. Please review our Privacy Policy (linked in the website footer) for details on how we handle your information.